Curative Members May Access IVTherapy2go Mobile Care

Verify Your Coverage Before Receiving IV Treatment

Curative members may be able to use their health-plan benefits for certain medically appropriate services provided through IVTherapy2go®. Mobile care can allow eligible patients to receive physician-supervised treatment at home, at work, in a hotel, or at another approved location.

Coverage is based on the member’s exact Curative plan, active eligibility, provider network, medical necessity, requested treatment, authorization requirements, deductible, and other plan rules.

Before scheduling, visit the IVTherapy2go Curative insurance page and contact Curative to confirm your individual benefits.

Does IVTherapy2go Accept Curative?

IVTherapy2go lists Curative as an accepted insurance provider. The practice submits insurance claims through DK Physicians PLLC, its physician-services contractor.

Acceptance does not mean that every IV treatment, medication, supply, or mobile service is covered for every Curative member.

Before your appointment, confirm:

• Your Curative coverage is currently active.

• DK Physicians PLLC participates in your network.

• The treating healthcare professional is in network.

• Your requested IV service is included in your benefits.

• The treatment meets Curative’s medical-necessity requirements.

• A referral or prior authorization is not required.

• Infusion medications and supplies are covered.

• Laboratory testing is covered separately.

• You understand the amount you may owe.

Benefit verification provides information available at the time of the inquiry. It is not a guarantee that Curative will pay the final claim.

Which IV Packages May Be Insurance Eligible?

IVTherapy2go identifies several IV packages for which insurance coverage may be available when treatment is medically appropriate and approved under the member’s plan.

The currently listed packages include:

• HydraBoost 500

• HydraBoost 1000

• Hangover Haven

• MigraineMelt

• Nausea Nix

• Tummy Tonic

• Clindamycin

• Lasix

• Ceftriaxone

These services are not automatically covered simply because they appear on the insurance page.

The healthcare professional must determine whether a treatment is appropriate, and Curative must process the claim according to the member’s plan. IVTherapy2go states that eligible packages may be covered when medically appropriate and approved by the insurance plan.

Medical Services and Wellness Infusions Are Different

Some IV therapies may be used to address a medically evaluated symptom or condition. Others are elective treatments intended for hydration, wellness, nutrient support, travel recovery, or general recovery.

Curative may process these categories differently.

An elective infusion may be excluded even if IVTherapy2go and DK Physicians PLLC participate in your network.

Before choosing an IV package, ask Curative:

• Is the requested infusion considered a covered medical service?

• Is the treatment considered medically necessary?

• Are elective hydration or vitamin infusions excluded?

• Is the medication covered?

• Are the supplies covered?

• Is the mobile house call covered?

• Is the telemedicine consultation covered?

• Is a self-pay amount available if coverage is denied?

Do not assume that the complete visit will be covered based only on the infusion’s name.

What Is Included in a Mobile Appointment?

A medically approved IVTherapy2go visit may include:

• A mobile visit from a paramedic, RN, or LVN

• A telemedicine physician consultation

• Review of symptoms and medical history

• Medication and allergy review

• Vital-sign assessment

• The ordered IV treatment

• IV placement and administration

• Monitoring during treatment

• Aftercare instructions

• Recommendations for follow-up

IVTherapy2go states that its insurance IV visits include a paramedic, LVN, or RN house call, a telemedicine physician consultation, and the selected infusion package.

Additional evaluation, testing, medication, or follow-up may create separate charges.

How Does the Appointment Process Work?

The mobile-care process generally includes the following steps:

1. Select the requested service. Begin scheduling through the IVTherapy2go website and enter an accurate service address.

2. Submit your Curative information. Provide your current member identification and insurance details.

3. Complete the medical forms. Report your symptoms, medical history, medications, allergies, and reason for requesting treatment.

4. Participate in a medical evaluation. A physician reviews whether the requested service is appropriate for the mobile setting.

5. Confirm the appointment. Review the appointment date, service address, arrival window, preparation instructions, and possible patient responsibility.

6. Meet the mobile healthcare professional. A licensed paramedic, RN, or LVN arrives at the approved location.

7. Receive the ordered treatment. The professional administers the treatment and monitors you during the visit.

8. Complete recommended follow-up. Follow instructions regarding symptoms, testing, medications, and additional care.

IVTherapy2go’s FAQ explains that the service is provided in homes, offices, and hotels and that a team member contacts the patient to confirm the appointment.

Is Medical Approval Required?

Yes. Insurance eligibility and medical eligibility are separate.

A physician must determine whether the requested treatment is appropriate based on information such as:

• Current symptoms

• Medical history

• Current medications

• Allergies

• Previous infusion reactions

• Vital signs

• Pregnancy status when relevant

• Kidney, liver, or heart conditions

• Recent laboratory results

• The ability to receive treatment safely outside a facility

The physician may:

• Approve the requested service

• Recommend a different IV package

• Request laboratory testing

• Delay treatment

• Recommend an in-person examination

• Refer the patient to another facility

• Determine that IV therapy is not appropriate

IVTherapy2go notes that its board-certified physicians may recommend testing or another form of care if treatment cannot be provided safely in the home environment.

What Should You Prepare?

Before the mobile healthcare professional arrives, have the following ready:

• Current Curative member information

• Government-issued photo identification

• Medication and supplement list

• Medication allergies

• Description of your symptoms

• Relevant medical records

• Recent laboratory results, when requested

• Referral or authorization documents

• Preferred pharmacy information

• Emergency-contact information

• A clean, comfortable treatment area

• A charged telephone

Wear clothing that allows comfortable access to your arm.

Tell the team in advance if you have difficult veins, have fainted during blood draws, take blood-thinning medication, have allergies to adhesive or antiseptic products, or have experienced a previous infusion reaction.

Keep your telephone nearby during the arrival window. Secure pets before the healthcare professional enters the location.

Could Laboratory Testing Be Required?

A physician may request testing before approving treatment or recommend testing after the appointment.

Depending on the requested service, laboratory work may be used to evaluate:

• Electrolyte levels

• Kidney function

• Liver function

• Blood counts

• Hydration status

• Evidence of infection

• Medication safety

• Another concern related to treatment

Laboratory services may be billed separately from the mobile visit.

Before completing testing, confirm:

• The laboratory participates in your Curative network.

• The requested test is covered.

• Prior authorization is not required.

• The test can be completed at your selected laboratory.

• A separate deductible, copayment, or coinsurance may apply.

• The laboratory will submit its own claim.

A covered physician consultation does not automatically make every laboratory test covered.

How Should You Verify Curative Benefits?

Contact Curative using the telephone number or member-support information on your insurance card.

Ask the representative:

• Is DK Physicians PLLC in my network?

• Is IVTherapy2go eligible under my plan?

• Are mobile medical house calls covered?

• Is the telemedicine physician consultation covered?

• Is my requested IV treatment covered?

• What medical-necessity requirements apply?

• Do I need a referral?

• Does the service require prior authorization?

• Are medications and supplies billed separately?

• Are laboratory services billed separately?

• Does my deductible apply?

• Will I owe a copayment or coinsurance?

• Are elective wellness infusions excluded?

• Is there a visit or treatment limit?

Record the representative’s name, date of the call, and reference number.

If prior authorization is required, confirm that approval has been completed for the exact service and date before treatment.

What Costs May Be Your Responsibility?

Depending on your Curative plan and requested service, you may owe:

• A deductible

• A copayment

• Coinsurance

• An out-of-network balance

• A non-covered medication charge

• A non-covered IV-package charge

• Laboratory expenses

• Medical-supply charges

• A mobile-service charge

• Follow-up expenses

• The complete self-pay amount for an excluded service

IVTherapy2go’s insurance disclaimer explains that deductibles, copayments, and non-covered services remain the patient’s responsibility. It also advises members to verify network participation and benefits for DK Physicians PLLC directly with their insurance provider.

A cost estimate is helpful, but the health plan determines the final claim payment after processing.

Does Authorization Guarantee Coverage?

No. Authorization confirms that certain plan requirements were reviewed, but it does not guarantee final payment.

A claim may still be affected by:

• Eligibility on the treatment date

• Provider network status

• Medical necessity

• The diagnosis submitted

• The service performed

• Medication coverage

• Benefit exclusions

• Visit limits

• Documentation requirements

• Coordination of benefits

• Other plan rules

Confirm that Curative has your current information before the appointment.

Are Prescriptions and Infusion Medications Included?

Medication coverage may be processed separately from the professional visit.

Before receiving treatment, ask whether:

• The ordered medication is covered.

• The dosage and administration method are covered.

• Prior authorization is required.

• The medication must come from a designated supplier.

• The supplies are included.

• A separate medication cost will apply.

Coverage does not determine whether medication is medically appropriate. The physician must make that decision after evaluating the patient.

Mobile IV Care in Texas

IVTherapy2go provides mobile services in select Texas areas, with a particular focus on:

• Dallas–Fort Worth and nearby communities

• Austin and surrounding communities

• San Antonio and surrounding communities

Service may also be available in Arlington, Farmers Branch, Brownwood, Houston, El Paso, and other eligible locations.

Availability depends on the ZIP code, requested treatment, clinical eligibility, mobile-team coverage, and medication availability. IVTherapy2go advises patients to enter their ZIP code while scheduling to confirm whether service is currently offered at their location.

When Should You Seek Emergency Care?

Mobile IV therapy is not an alternative to emergency treatment.

Call 911 or go to the nearest emergency department for:

• Chest pain or pressure

• Severe breathing difficulty

• Signs of a stroke

• Loss of consciousness

• A seizure

• Uncontrolled bleeding

• A severe allergic reaction

• Confusion or severe weakness

• Persistent vomiting with fainting

• A serious injury

• Rapidly worsening symptoms

• Another potentially life-threatening concern

IVTherapy2go instructs patients not to use its mobile service for medical emergencies.

Do not wait for insurance verification, authorization, or a scheduled visit when emergency care may be needed.

Confirm Your Benefits Before Scheduling

Curative members may be eligible for certain medically appropriate IVTherapy2go services. Confirming your provider network, requested treatment, medical-necessity rules, authorization requirements, and possible costs can help you understand your benefits before the appointment.

Review the Curative insurance information, explore insurance-eligible IV packages, or visit IVTherapy2go to learn more.

You may also call (817) 508-8169 for scheduling and insurance-verification assistance.

Medical and insurance disclaimer: This article provides general educational information and does not guarantee medical eligibility, insurance coverage, authorization, claim payment, or treatment outcomes. Benefits, networks, medical-necessity requirements, patient costs, treatment availability, and service areas vary.