Using Sana Benefits for Mobile IV Therapy

Verify Coverage Before Scheduling Care at Home

Sana Benefits members may have access to eligible IVTherapy2go services, but insurance acceptance does not guarantee that every infusion, medication, laboratory test, or mobile service will be covered.

Coverage depends on the member’s plan, provider network, medical need, requested service, deductible, and benefit rules.

Review the IVTherapy2go Sana Benefits page and confirm your individual benefits before scheduling.

Does IVTherapy2go Accept Sana Benefits?

IVTherapy2go identifies Sana Benefits as an accepted insurance option through its billing provider, DK Physicians PLLC.

Before making an appointment, verify that:

• Your Sana Benefits plan is active

• DK Physicians PLLC participates with your plan

• The scheduled healthcare professional is in network

• Mobile services are included in your benefits

• The requested consultation is covered

• The proposed infusion or treatment is covered

• Prior authorization is not required

• Your deductible or copay has been explained

• Laboratory services are covered separately

• Infusion medications are covered separately

Insurance verification is not a guarantee that a claim will be paid.

Which Services Might Be Eligible?

Depending on the plan and medical need, an appointment may involve:

• A healthcare consultation

• Review of symptoms and medical history

• Vital-sign assessment

• Evaluation for dehydration

• Review of recent laboratory results

• Clinically appropriate hydration

• Medication administration when ordered

• Follow-up instructions

• Referral for additional care

Not every IV package is an insurance-covered medical service. Wellness-focused or elective treatments may be self-pay even when the medical consultation is covered.

Ask specifically about the treatment being requested instead of asking only whether IVTherapy2go “accepts Sana.”

Questions to Ask Sana Benefits

Call the number on your insurance card and ask:

• Is DK Physicians PLLC in my network?

• Is the scheduled healthcare professional in network?

• Are mobile medical visits covered?

• Is IV therapy covered for my diagnosis?

• Does the treatment require prior authorization?

• Is the medication covered under medical or pharmacy benefits?

• Must laboratory testing be completed first?

• Is the laboratory in network?

• Will the laboratory submit a separate claim?

• Does my deductible apply?

• What copay or coinsurance may I owe?

• Are wellness infusions excluded?

• Is there a limit on the number of treatments?

Write down the representative’s name, call date, and reference number.

What Should You Send Before Your Appointment?

Have the following available:

• Front and back of your Sana Benefits card

• Government-issued photo identification

• Medication and supplement list

• Medication allergies

• Relevant laboratory results

• Referral or authorization documents

• Recent medical records

• Preferred pharmacy information

• Ordering healthcare professional’s information

Providing complete information can help the team determine whether the requested service is available and whether additional documentation is necessary.

Are Labs and Medications Included?

Laboratory testing, infusion medications, supplies, and professional services may be processed as separate benefits or claims.

A covered consultation does not automatically mean every associated service will be covered.

Ask whether:

• The laboratory is in network

• The requested test is covered

• The medication requires authorization

• A specialty pharmacy must supply the medication

• Collection or administration has a separate charge

• Follow-up treatment requires another visit

Where Are Services Available?

IVTherapy2go serves eligible patients in several Texas communities, with particular availability in:

• Dallas–Fort Worth

• Austin

• San Antonio

Additional service areas may include Arlington, Brownwood, El Paso, Farmers Branch, Houston, and surrounding communities.

Availability depends on the exact address, requested treatment, medical eligibility, staffing, and insurance requirements.

Visit IVTherapy2go or call (817) 508-8169 with your Sana Benefits card available.

Insurance disclaimer: Benefits, provider participation, prior-authorization requirements, deductibles, copays, and patient responsibility vary. Insurance verification does not guarantee payment. Patients remain responsible for non-covered services and amounts assigned by the health plan.