Hydration Care Delivered to You

Mobile IV Care for BSW Marketplace Members

When dehydration or illness leaves you feeling weak, traveling to a clinic may be difficult. IVTherapy2go brings convenient mobile hydration care to eligible patients at home, work, or another approved location.

Baylor Scott & White Marketplace Plan members may be eligible for covered mobile IV services when treatment is medically necessary. Coverage depends on the specific plan, network participation, clinical evaluation, and reason for treatment.

Visit the IVTherapy2go Website to learn more about mobile hydration services.

What Is a Baylor Scott & White Marketplace Plan?

Baylor Scott & White Health Plan provides individual and family coverage through the Affordable Care Act Health Insurance Marketplace. Marketplace plans may have Gold, Silver, or Bronze coverage levels with different deductibles, copays, coinsurance, and benefits.

Many Marketplace plans use the BSW Premier HMO network. Participating providers and covered medical services may vary, so patients should confirm that IVTherapy2go is in network under their specific plan.

Review the Baylor Scott & White Insurance Page for information about receiving care through IVTherapy2go.

Does IVTherapy2go Accept BSW Marketplace Insurance?

IVTherapy2go may provide mobile hydration care for eligible Baylor Scott & White Marketplace Plan members. Coverage cannot be confirmed using the Baylor Scott & White name alone because individual plans have different benefits, networks, and medical-necessity requirements.

Please have the following information available when scheduling:

• Insurance card
• Member identification number
• Group number, when listed
• Patient’s date of birth
• Plan name or coverage level
• Symptoms and reason IV care is needed

This information helps the team review the correct health plan. Baylor Scott & White Health Plan makes the final determination regarding coverage and patient responsibility.

For assistance, call IVTherapy2go at (817) 508-8169.

Will My Marketplace Plan Cover IV Therapy?

Insurance may cover IV therapy when treatment is medically necessary and included under the patient’s benefits. Hydration services requested only for general wellness may not be covered.

Coverage can depend on:

• The patient’s symptoms
• Medical necessity
• The provider’s evaluation
• Diagnosis and treatment plan
• Network participation
• Deductible and coinsurance requirements
• Prior authorization
• Exclusions listed in the plan

Benefit verification does not guarantee payment. Baylor Scott & White Health Plan will make the final coverage determination after receiving and reviewing the claim.

What Will Mobile IV Care Cost?

Copays, deductibles, coinsurance, and out-of-pocket costs vary among Baylor Scott & White Marketplace plans. The amount shown on another member’s insurance card may not apply to your coverage.

Review your insurance card and member benefits for information about:

• Mobile medical benefits
• IV therapy coverage
• Medical-necessity requirements
• Deductible amounts
• Coinsurance
• Network participation
• Prior authorization
• Out-of-pocket limits

If a requested service is not covered, the IVTherapy2go team can explain the available self-pay price before treatment begins.

When May Mobile Hydration Care Be Appropriate?

A healthcare professional will review your symptoms and medical history to determine whether mobile IV treatment is appropriate and safe.

Depending on the clinical evaluation, hydration care may be considered for concerns such as:

• Mild to moderate dehydration
• Fluid loss from vomiting or diarrhea
• Reduced fluid intake during an illness
• Migraine symptoms
• Fatigue associated with dehydration
• Recovery support after a non-emergency illness

An evaluation does not guarantee that IV therapy will be recommended. The clinician may advise oral hydration, laboratory testing, an in-person examination, urgent care, or emergency treatment instead.

IV therapy is not a replacement for emergency care. Call 911 or go to the nearest emergency room for chest pain, severe breathing difficulty, confusion, fainting, stroke symptoms, severe dehydration, uncontrolled vomiting, or another potentially life-threatening concern.

How Can I Verify Benefits or Check a Claim?

Members can review their benefits through the Baylor Scott & White Health Plan website or the MyBSWHealth app.

Providers can use the Baylor Scott & White Health Plan provider portal for eligibility, prior authorization, and claim information. Prior-authorization assistance is available by calling (866) 384-3488 or faxing (800) 626-3042.

Have your insurance card, member identification number, and date of birth available when contacting the health plan.

How Does a Mobile IV Appointment Work?

IVTherapy2go allows eligible patients to request care at home, work, or another approved location. A healthcare professional reviews the patient’s condition before administering treatment.

You can Book Mobile IV Care by entering the requested patient information, explaining the reason for treatment, and uploading the insurance card.

Before the visit:

• Have your insurance card and photo identification ready
• Prepare a list of medications and allergies
• Write down your symptoms and when they started
• Drink fluids if you can do so safely
• Secure pets before the care team arrives
• Keep your phone nearby for arrival updates

Appointment availability depends on the patient’s location and the clinical services requested.

How Can I Find an In-Network Provider?

Members can search the Baylor Scott & White Health Plan provider directory through the BSWHP Member Website or contact the BSWQA Care Navigation team at 1-844-279-7589.

Marketplace plans may use the BSW Premier HMO network. Confirm that the provider participates in your specific plan before receiving non-emergency care.

Do BSW Marketplace Plans Require Specialist Referrals?

Specialist Referral Requirements: N/A

The available information does not list one referral rule that applies to every Baylor Scott & White Marketplace Plan. Requirements may vary by plan. Contact Baylor Scott & White Health Plan before scheduling specialty care to confirm whether a referral or prior authorization is required.

Hydration Care Brought to Your Door

IVTherapy2go helps eligible Baylor Scott & White Marketplace Plan members receive medically appropriate hydration care without making an unnecessary trip to a clinic.

Review the Baylor Scott & White Insurance Page for additional information. When you are ready, Book Today or call (817) 508-8169 for assistance.

Coverage depends on eligibility, plan benefits, network participation, and medical necessity.