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GE HealthCare Employees: Mobile IV Care

Basic PPO Plan and Centivo at IVTherapy2goUploaded Image

GE HealthCare Employees Can Receive Mobile IV Care

For GE HealthCare employees, fitting healthcare into a busy workday isn't always easy. Between work, commuting, family responsibilities, travel, and everything else on your schedule, even a simple healthcare visit can take up a significant part of the day.

IVTherapy2go™ accepts Centivo, the third-party administrator associated with the GE HealthCare Basic PPO Plan. For eligible members, professional mobile IV care may be available directly at an appropriate location within the IVTherapy2go service area.

Depending on your individual benefits, healthcare needs, professional evaluation, and medical appropriateness, care may include IV hydration, symptom-focused therapy, and select prescription IV treatments.

Want to learn more about mobile IV care? Visit the IVTherapy2go Website or call 817-508-8169.

How Does Centivo Work With Your GE HealthCare Plan?

If you're enrolled in the GE HealthCare Basic PPO Plan, you may see several names associated with your healthcare benefits.

Centivo is the third-party administrator (TPA) for the plan, while the plan uses the BSW Premier network.

You may see Centivo associated with benefit verification, prior authorizations, claims, plan questions, and other administrative information.

According to the Basic PPO Plan information:

  • Primary Care Visit: $0 copay
  • Specialist Visit: Deductible must be met first
  • Medical Cost Share: Refer to your individual ID card

These amounts shouldn't automatically be assumed to apply to mobile IV therapy. IVTherapy2go services are different from standard primary care and specialist office visits, and your individual responsibility may depend on the service and your specific benefits.

For information about Centivo and IVTherapy2go, visit the Centivo Page.

Does Centivo Cover Mobile IV Therapy?

Knowing that IVTherapy2go accepts Centivo is a helpful starting point, but it doesn't mean every IV treatment is automatically covered for every GE HealthCare member.

Individual coverage can depend on:

  • Eligibility
  • Specific plan benefits
  • The service provided
  • Medical necessity
  • Prior authorization requirements
  • Your deductible
  • Coinsurance or other cost sharing
  • Other terms of your Basic PPO Plan

Because the Basic PPO Plan includes deductible-based cost sharing for certain services, checking your individual benefits before receiving care can help you better understand what your responsibility may be.

You can learn more about the insurance relationship through the Centivo Page.

For individual plan questions, contact Centivo Customer Service at (800) 615-5975.

What Mobile IV Services Are Available?

Mobile IV care isn't limited to receiving fluids when you're dehydrated.

IVTherapy2go provides professional mobile services based on the patient's needs, evaluation, health history, and medical appropriateness.

Care may include services related to:

  • IV hydration
  • Migraine symptoms
  • Nausea and vomiting
  • Hydration needs
  • Vitamin and wellness IV therapy
  • Select prescription IV treatments when medically appropriate

Some services require additional professional evaluation or prescription authorization.

The fact that a particular treatment is available doesn't necessarily mean it's appropriate for every patient or covered by every insurance plan.

You can explore IV services and learn more about how mobile care works on the IVTherapy2go Website.

Mobile IV Care Can Fit Around Your Day

Mobile healthcare changes one important part of the traditional healthcare experience: where care takes place.

Instead of automatically traveling to an IV clinic, eligible patients can have a healthcare professional come to an appropriate location within the service area.

Depending on availability and the circumstances of your visit, that may include your:

  • Home
  • Hotel
  • Office
  • Other appropriate location

For a GE HealthCare employee balancing work and personal responsibilities, removing an additional drive to and from a clinic can make appropriate care easier to fit into the day.

Want to see whether mobile care is available at your location? Book Now.

When Might Someone Consider Mobile IV Hydration?

There are different reasons someone may be considering professional IV hydration.

You might be experiencing nausea or vomiting, having difficulty staying hydrated, dealing with migraine symptoms, or wondering whether IV fluids are appropriate for how you're feeling.

IV hydration isn't automatically necessary simply because someone feels dehydrated or unwell.

Your health history matters.

People with certain heart, kidney, liver, or other medical conditions may have specific fluid recommendations or restrictions. Current medications and other health factors can also affect whether IV hydration is appropriate.

Professional evaluation helps determine whether mobile IV therapy fits your individual circumstances.

What About Prescription IV Treatments?

Some IVTherapy2go services involve prescription medications.

Prescription IV treatments aren't automatically provided simply because they're requested. They require appropriate professional evaluation and must be suitable for the patient's individual circumstances.

Before determining whether a treatment is appropriate, a healthcare professional may consider:

  • Current symptoms
  • Medical history
  • Medication allergies
  • Current medications
  • Recent treatments
  • Other relevant clinical information

If mobile IV therapy isn't appropriate for your condition, you may be directed to another healthcare setting for further evaluation or treatment.

Mobile care changes the location of healthcare, not the medical standards behind it.

How Do I Verify My Basic PPO Benefits?

Before receiving non-emergency care, it's helpful to understand how your individual benefits apply.

For the GE HealthCare Basic PPO Plan, Centivo handles prior authorizations, benefit verification, and claim-status questions.

Healthcare providers can use the Centivo Provider Portal.

Members can contact:

Centivo Customer Service:
(800) 615-5975

You can also visit the Centivo Member Portal for plan information.

For information specifically about IVTherapy2go and Centivo, visit the Centivo Page.

Finding Care With IVTherapy2go

If you're a GE HealthCare employee with the Basic PPO Plan and you're trying to determine whether you can receive mobile IV care through IVTherapy2go, our team can help you get started.

Call 817-508-8169 and have your current insurance information available.

For additional help locating participating providers, you can also:

Provider participation and benefits can change, so current eligibility, network participation, and coverage should be verified before receiving non-emergency care.

Ready to request a mobile visit? Book Today.

Centivo Helps Administer Your Plan

Centivo serves as the third-party administrator for the GE HealthCare Basic PPO Plan.

That means you may encounter the Centivo name when reviewing benefits, checking claims, completing prior authorizations, or looking at other plan-related information.

Claims information for the plan includes:

  • Electronic Claims: Payor ID #45564
  • Mailed Claims:
    P.O. Box 211681
    Eagan, MN 55121

For prior authorizations, benefit verification, or claim status, providers can use the Centivo Provider Portal or contact Centivo Customer Service at (800) 615-5975.

Most patients won't personally submit routine provider claims, but recognizing the Centivo name can make your healthcare paperwork easier to understand.

Do I Need a Referral for Specialty Care?

The GE HealthCare Basic PPO Plan requires a provider referral before initiating most new specialty care.

There are several exceptions. A referral isn't required under the provided plan information for:

  • OB/GYN
  • Behavioral health
  • Chiropractic care
  • Rehabilitation services
  • Laboratory tests
  • X-rays
  • Occupational therapy
  • Physical therapy
  • Speech therapy

For other new specialty care, the required provider referral should be submitted according to Centivo's requirements.

Without a required referral, members may be responsible for the full cost of care.

Providers can use the Centivo Referral Portal to submit member referrals.

If you're uncertain whether a referral applies to the care you're seeking, contact Centivo before receiving the service.

What Should I Have Ready Before My Visit?

Having your current insurance and medical information available can make benefit verification and your clinical evaluation easier.

Before an IVTherapy2go visit, consider having your:

  • Current Basic PPO Plan ID card
  • Photo ID
  • Current medication and supplement list
  • Medication allergy information
  • Relevant recent medical information, when applicable
  • Details about your current symptoms

Your insurance card is particularly useful because your medical cost-share information is listed on the ID card.

If you've recently received a replacement or updated card, use the most current version.

Mobile IV Therapy Across DFW and Texas

If you're looking for mobile IV therapy in Dallas-Fort Worth, IVTherapy2go brings professional care directly to eligible patients at appropriate locations.

IVTherapy2go also serves multiple Texas communities, including:

  • Dallas-Fort Worth
  • Austin
  • Brownwood
  • El Paso
  • Houston
  • San Antonio

Exact availability depends on your treatment address, appointment availability, requested service, and medical appropriateness.

GE HealthCare employees within supported service areas can enter their treatment location and Book Now.

Mobile IV Care for GE HealthCare Employees

Understanding the relationship between GE HealthCare, the Basic PPO Plan, Centivo, and BSW Premier can make your healthcare benefits easier to navigate.

IVTherapy2go accepts Centivo for eligible members and provides professional mobile IV care that may include hydration, symptom-focused services, and select prescription treatments when medically appropriate.

For insurance information, visit the Centivo Page. To learn more about available mobile services, visit the IVTherapy2go Website.

When you're ready to request care, Book Today or call 817-508-8169.